At The Gold Beach Resort, we strive to make your booking experience seamless and transparent. This Refund Policy outlines the terms related to cancellations, refunds, and modifications of reservations.
1. Cancellation by Guest
Standard Bookings:
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Cancellations made 7 days or more before check-in: Eligible for a full refund (excluding any non-refundable booking fees).
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Cancellations made less than 7 days before check-in: Eligible for a 50% refund of the booking amount.
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Cancellations made within 24 hours of check-in: No refund will be provided.
Special Packages or Promotions:
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Certain promotional rates or packages may be non-refundable. Such conditions will be clearly mentioned at the time of booking.
2. Modification of Booking
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Guests may request changes to dates, room categories, or packages, subject to availability.
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Modifications may result in additional charges or fare differences.
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Requests made less than 48 hours before check-in may be subject to additional fees.
3. Cancellation or Refund by the Resort
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In the rare event that The Gold Beach Resort must cancel a confirmed reservation (e.g., due to natural calamities, operational issues, or unforeseen circumstances), a full refund will be issued.
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The resort shall not be responsible for any additional expenses incurred by guests (e.g., travel or third-party bookings).
4. Payment Method for Refunds
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Refunds will be processed using the same payment method used at the time of booking, unless otherwise agreed.
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Refunds typically take 5–10 business days to reflect, depending on the guest’s bank or payment provider.
5. Non-Refundable Items
Certain add-ons, special experiences, or promotional offers may be non-refundable. These conditions will be clearly communicated during the booking process.
6. Contact for Refunds
For any queries regarding cancellations, modifications, or refunds, please contact:
The Gold Beach Resort
Email: info@thegoldbeachresortdaman.co.in